Technical Specialist - Networks

Location: Winnipeg, MB, Canada
24-7 Intouch is one of the most innovative and fastest growing BPO companies in the world. With over 16 years of experience and 12 facilities around the globe, we’re obsessed with providing remarkable contact center solutions to the world’s most innovative brands.
24-7 Intouch is looking for a Technical Specialist in the Networking group responsible for the operation of the international WAN, Datacenter, Virtualization and Storage systems. The successful candidate will have a high proficiency in Cisco, Juniper, VMWare and Linux technologies, having implemented them in large organizations previously. Frequent contact with clients and vendors, as well as adjacent internal teams such as Telecom, Implementations and Customer Experience is required.
  • Experience with Cisco, Juniper and VMWare networking and virtualization platforms
  • Strong understanding of Routing and Switching Protocols including OSPF, BGP, LACP, STP, VTP, VLAN Trunking
  • Experience working in large routed environments with extensive external connections provided by Inter-vendor IPSec and MPLS VPN
  • Experience working with VMWare virtual networking including VMWare DVS or Nexus 1000v
  • Experience with Linux system administration and common unix services
  • Experience with system monitoring tools such as Nagios XI, Cacti, Zabbix and Graphite
  • Experience with centralized authentication systems including RADIUS, TACACS, and 2 factor authentication systems
  • Experience working in copper and fiber cabling plants
  • Computer science or Engineering degree or equivalent industry experience
  • Cisco network certification at professional level or higher preferred
  • 7+ years of network administration experience
  • Experience working in enterprise style networks in both an operational and project role
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