Client Care Advisors

Location: Altamonte Springs, FL, United States
ABOUT OUR COMPANY
 
24-7 Intouch is one of the most innovative and fastest growing outsourcing companies in the world. With over 16 years of experience, and facilities around the globe, we’re obsessed with providing remarkable contact center solutions to the world’s most innovative brands.
 
ABOUT THE JOB
 
Are you a people person? Do you enjoy helping people solve problems? Are you interested in a rewarding career working with the world’s most exciting brands? Welcome to 24-7 Intouch!
 
Our Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.
 
We also want people with drive and ambition, who want a career, not just a job. Punctuality, performance, and positivity will set you up for success. Our culture fosters personal and professional growth, and our innovative training programs are designed to take you to the top.
 
JOB REQUIREMENTS:
 
  • A high school diploma or GED equivalent. A background in the financial or insurance industry is preferred.
  • Amazing people skills. Minimum one year of customer service or sales experience.
  • 1-3 years of previous tax admin experience, an asset.
  • Calm under pressure. You can make smart decisions in a fast-paced work environment.
  • Strong typing skills. At least 35 words per minute is required.
  • Stellar communication skills. You can explain information clearly to both technical and non-technical customers.
  • Terrific technical abilities. You have a good understanding of common computer applications.
  • A performance mindset. You’re motivated by results and self-improvement.
 
BENEFITS: Competitive Salary, plus Health/Medical, Dental and Vision Benefits (if applicable)
TERM OF CONTRACT: Full-time, Part-time (shifts may depend on availability)
 

 
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